Quality Service

Our Service Division is staffed by senior personnel, knowledgeable in all the products we supply. Problem solving, technical advice and training customers’ maintenance personnel is all part of their expertise.

They perform an important role in the day-to-day operation of our company. A key task is preparing new equipment ready for the showroom or delivery to customers. This includes a full service inspection and when necessary making sure each item meets the New Zealand safety specifications and electrical compliances.

They also undertake routine maintenance and servicing on equipment that we have sold. The advantage of having genuine spare parts readily available provides a quick turn-around on this work. Between them they have many years of experience with contracting equipment. Their advice on maintenance, problem solving and answering general enquiries is highly regarded within our broad client base of large companies to owner operators.

Our service vehicle allows us to respond rapidly to machinery breakdowns and emergencies for our customers. This in invaluable for on-site servicing of the larger pieces of equipment that are difficult to move about. The service vehicle is equipped with a standing workbench and tools, spare part compartments, a service manual library and a 3.5kva generator for hand tools.

In addition, we have a number of approved service engineers throughout New Zealand. Find your closest service engineer .