Information for on-line purchases.

Shipping Info

All Youngman Richardson & Co Ltd shipping is charged for. Youngman Richardson & Co Ltd will arrange shipping overseas at agreed pricing.

Youngman Richardson & Co ltd will deliver freight door to door however some rural deliveries may cost extra; the customer will be notified prior to shipping to rural delivery with an adjusted freight price.

All small items are delivered by NZ Couriers and larger items by a suitable freight company. In the rare event of goods delivery being delayed or lost then please contact Youngman Richardson & Co Ltd with your purchase details and we will track your goods for you.

Youngman Richardson & Co ltd does allow pick-ups from Auckland, Wellington or Christchurch. All goods are shipped together where possible.

Youngman Richardson & Co ltd is not liable for goods that have been signed for at time of delivery and then misplaced.

Secure Shopping

We take your security very seriously. When purchasing from this website, you can shop with confidence knowing your information is safe and secure.

Our site is secured by Secure Sockets Layer (SSL) technology that encrypts your information and sends it over a secure HTTPS connection.

Your details are used only used to process and deliver your order. We will never sell or give your personal details to another party.

Our online transactions are managed by Direct Payment Solutions (DPS). DPS is certified with banks in Australia, NZ, Pacific Islands, Singapore, South Africa, USA and United Kingdom.

Refunds & Returns

All Returns must be made no later than 14 days from the original shipping date. All returns must be in unmarked condition and in original packaging (no exceptions).

Customers must pay all return shipping costs via prepaid shipping method. A 10% restocking fee applies. Customers must contact Youngman Richardson & Co Ltd first for return shipping details. Youngman Richardson & Co Ltd is not liable for any goods that are lost or damaged in transit.

In the unlikely event the goods supplied by Youngman Richardson & Co Ltd are not what the customer ordered Youngman Richardson & Co Ltd will replace the goods at our cost.

No returns on sale items. All sales are final.