Customer Services

A rare opportunity has arisen to join our North Shore Head Office team in the role of Customer Service based in Parkway Drive, Mairangi Bay.

Key Responsibilities of this busy role include:

  • Professionally handle customer inquiries and orders across various channels, provide knowledgeable showroom assistance, and promptly address complaints or queries.
  • Support the sales team with their daily activities, maintain high attention to detail, and meet deadlines while improving product knowledge through research and training.
  • Manage spare parts ordering to maintain stock efficiency, uphold professional communication standards with suppliers, and nurture strong supplier relationships. Your client base will be a broad range of contractors and being able to tailor your approach to these different audiences, will be your strength.

Previous strong customer service skills and the ability to handle this busy and diverse role and parts experience is of advantage to prospective candidates.

Onsite parking, competitive salary, plus extensive training and a supportive and professional team will all be offered to the successful candidate.

Apply now