Terms & Conditions

Updated 15 July 2026

What is the purpose of this contract?

  • These terms and conditions, together with any account application form you sign with us and any other documents we provide to you (“you” and “your”) set out the terms and conditions that apply (“the contract”) when you decide to purchase products from Youngman Richardson & Co Limited (“we”, “us” and “our”). 
  • If these terms and conditions conflict or are at variance with any terms and conditions imposed by you, then these terms and conditions will prevail.
  • These terms and conditions will apply to any products you purchase from us, whether you purchase the products from one of our branches or sales agents, or if you purchase the products online through our website (https://www.yrco.co.nz/).
  • We may change these terms and conditions at any time.  The date at the beginning of these terms and conditions will be updated to the date any changes take effect.  You are responsible for ensuring you are familiar with the latest terms and conditions. If you purchase products from us after these terms and conditions have been updated, you will be deemed to have accepted the changes to the terms and conditions.

What information about you can we collect?

  • You agree that before we decide to supply products to you, we may obtain information about you to assess your credit worthiness, enforce any rights under the contract and market any of our products to any other entity, in accordance with our Privacy Policy found on our website.
  • You agree we may give that information to any third party contractor we may engage for the above purposes, but you may withdraw your consent to the foregoing at any time.

What are our products?

  • In these terms and conditions “products” means and includes, without limitation, the following:
    • all contracting, construction, industrial, farming and commercial equipment and tools, including, but not limited to, compaction and earthmoving equipment, pumps and water blasters, generators, welders, light towers, access equipment, concreting equipment, landscaping equipment, heaters, loaders, excavators, specialist equipment, industrial engines, outdoor products and a full range of tools; and
    • all spare parts and accessories; and
    • all technical advice, servicing and maintenance requirements including the provision of maintenance training; and
    • all products and services identified in any order form, supply request, quotation, proposal, email or invoice issued by us to you, which documents are deemed to be incorporated into and form part of the contract with you; and
    • all inventory supplied to you.
  • When purchasing products online, due to photographic and screen limitations, the actual products may differ to a small extent in visual appearance from the way they appear on our website. 
  • Product specifications, images and information are also subject to change from time to time.  The information on our website may vary from the specifications, images and information at the time you purchased a product.  The product will only meet the specifications, images and information at the point in time at which you ordered the product online, and not the later information. 
  • From time to time, products displayed on our website may not be available as we may be out of stock of the product.  If a product is out of stock this will be shown on our website.

What is the price?

  • The price is the cost of the productsas agreed between you and us.  For products capable of purchase online, the price will be as specified on our website (subject to the other provisions of these terms and conditions).
  • If no price is stated in writing, the products will be deemed to be supplied at the current amount that we supply those products at the time we contract with you.
  • Freight, handling and packaging costs may be applied in addition to the price whether the products are purchased from one of our branches or online.

Do I need to set up an online account to be able to purchase products from your website?

  • If you wish to purchase products online by using our website, you will be required to provide certain personal information and login information (including a user name and password) that will enable us to establish a personalised account for you (“Your Account”). 
  • Our privacy policy advises you of the information we collect and how we use and share it.  Our privacy policy can be found on our website.  By using our website, you accept the terms of our privacy policy. 
  • You must keep Your Account login information secure to avoid use by other persons.  If Your Account is accessed by another person with your login information, or if you know or suspect another person has obtained your login information, you must immediately notify us at yronline@yrco.co.nz.
  • By setting up Your Account, you agree we may send you communications (including, but not limited to, invoices, order confirmations, service reminders and marketing communications), whether electronic or otherwise, to the details provided on Your Account.
  • We reserve the right, at our discretion, to suspend or terminate your access to Your Account and/or our products, at any time, either temporarily or permanently.  We may exercise this discretion if you breach these terms and conditions.  We will notify you of a suspension, termination and/or the closure of Your Account using the details you have provided to us.

How do I order on the website?

  • When you place an order for one of our products on our website, you are making an offer to purchase the products from us.
  • To place an order, you need to add the product to your shopping cart and then proceed to the checkout where you will be requested to provide information that allows us to identify you and your delivery address.  You will then be provided with payment options to allow you to complete your order.  The payment options made available through our website will be determined by us, at our sole discretion, and we may change the payment options we make available from time to time.
  • Once we have confirmed receipt of your payment for your order, we will send you an email to confirm we have received and accepted your order.  You will have a binding contract with us to purchase the relevant product once we have confirmed receipt of payment and sent you this email.

What happens when we give you a proposal?

  • When we give a proposal (“our proposal”) for products::
    • unless otherwise agreed our proposal is valid for thirty (30) days from the date of issue; and
    • our proposal will be exclusive of goods and services tax unless specifically stated to the contrary; and
    • when products are required in addition to our proposal, you agree to pay for the additional cost of such products; and
    • our proposal is subject to change due to money currency fluctuations; and
    • with respect to repairs it is only possible to give an estimate of the repair cost; and
    • a deposit may be required.

When are you required to pay us for in store purchases?

  • Equipment being repaired in the workshop must be picked up within 90 days from the repair being completed.  If equipment is not collected within this time frame we will advise in writing giving 10 working days’ notice that such equipment will be sold to recover the repair cost / advertising cost.  Any additional monies collected over what is owed will be paid back once we have been provided with your bank account details.
  • You agree to pay us:
    • except when we require immediate payment, or unless otherwise arranged, on or before the 20th day of the month following the date of our invoice (“the due date”);
    • a deposit (if requested);
    • a 3% (including GST) surcharge for payments made by credit card;
    • interest on any amount you owe us after the due date at the rate of 2.5% per month or part month; and
    • any costs, including debt collection and legal costs, which we may incur as a consequence of having to enforce any of our rights contained in this contract.

When can products purchased in store be returned?

When can products purchased online be returned?

  • If you wish to return a product that has been purchased online from our website, you must:
    • complete a Request for Return Form (which can be located on our website) and upload the form at the relevant location on the website once completed; and 
    • return the product to one of our branches, within 14 days from invoice date, in its original condition, with unopened packaging and a copy of the invoice we email to you confirming acceptance of your order.
  • Products cannot be returned after 14 days from invoice date without our consent (which consent may be given in our sole discretion).
  • If you have used the product, or opened the packaging the product was delivered to you in, then you cannot return the product.
  • You may contact our customer support team if you have any questions regarding our returns policy.

What security rights do we have?

  • Until you have paid us in full for all products supplied, we retain ownership of the products.
  • Until you have paid us in full for all products supplied, it is agreed that pursuant to the Personal Properties Securities Act 1999 (“the Act”), we have a security interest in all products supplied by us to you, and we may register a financing statement on the Personal Property Securities Register to perfect our security interest in the products, delivered or to be delivered to you.
  • If the products are attached, fixed or incorporated into any property belonging to you by way of any manufacturing or assembly process, title in the products will remain with us until you have made payment for all products supplied and when those products are mixed with other property so as to be part of, or a constituent of, any new products, title to the new products will be deemed to be assigned to us as security for the full satisfaction by you of the full amount owing between you and us.
  • You give us an irrevocable authority and licence to enter any premises occupied by you or on which the products are situated at any reasonable time after default, or before default if we consider a default is likely to occur or the products are “at risk”, and remove and repossess any products and any other property to which products are attached or in which products are incorporated (“the repossession”).
  • We are not liable for any costs, damages, expenses or losses incurred by you or any third party nor liable in contract or in tort as a result of the repossession and you agree to indemnify us for any costs, damages, expenses or losses incurred as a consequence of the repossession.
  • It is also agreed that we are not obliged to comply with our obligations under sections 107(2)(a) to (e) and 107(g) to (i) of the Act and that you will not register a financing change statement without our prior written consent.
  • Further you agree to waive your entitlement to receive the notice of sale referred to in section 114(1)(a) of the Act and that nothing in sections 133 and 134 of the Act will apply.
  • Following repossession we are entitled to sell the repossessed products and property or retain the repossessed products and property and give credit for such reasonable amount as we will determine.

How will the products be delivered and when will you be responsible for the products?

  • Delivery of the products will be made through one of the following means:
    • by one of our agents delivering by freight or courier to an address designated by you;
    • by one of our employees delivering the products to a premises designated by you; or
    • by you collecting the products from one of our branches.
  • Where the products are delivered by our agents or employees to your designated address, delivery will occur when the products are left at your address.
  • When you collect the products from one of our branches, delivery will occur at the time of collection of the products.
  • Risk of damage to, or loss of, the products will pass to you as soon as the products are deemed delivered.
  • Delivery lead times will vary from time to time.  Any time we may advise you of for delivery is an estimate only and we are not responsible for any delay in the delivery of the products.

What warranties do you have?

  • A manufacturer’s warranty may be provided with a product sold by us.  If so, the warranty period of the manufacturer’s warranty will be advised to you before we accept your order.  A manufacturer’s warranty will cover defects in materials and workmanship under normal use and conditions by you.  You should carefully read the terms of the warranty provided as standard exclusions generally apply that exclude, amongst other things, normal wear and tear, misuse, unauthorised modifications and/or failure to follow the maintenance guidelines.
  • For all our products that are sold online via our website, a description of any applicable manufacturer’s warranty will be noted in the description of the product.
  • Unless separately agreed with you in writing, we do not provide any product warranties in addition to the manufacturer’s warranty. 
  • If you believe the product you have purchased from us is damaged or otherwise faulty, and it is covered by a manufacturer’s warranty, you must deliver the product to one of our branches together with your proof of purchase.  As soon as reasonably practicable following receipt, we will assess your claim, advise whether the manufacturer’s warranty applies and, if so, the remedy or remedies available to you under that warranty. 

What is the limitation on our liability?

When may we cancel our contract with you for products purchased in store?

  • In addition to any other cancellation or suspension entitlements specified in these terms and conditions, wehave the right, by notice, to suspend or cancel any part of any contract for the supply of products to you if you fail to pay any money owing on the due date.
  • Any cancellation or suspension will not affect our claim for:
    • money due at the time of cancellation or suspension; or
    • damages for any breach of your obligations to us under the contract,
    • nor any of our other legal rights.

Can my online order be cancelled?

  • You may not cancel your online product order after we have confirmed acceptance by email notwithstanding that we may not have dispatched the order to you.  Any cancellation of your order prior to dispatch will be at our sole discretion.
  • We may cancel your online product order in the following circumstances even if we have sent you an email confirming acceptance of your order:
    • we believe there may have been payment related default (including, but not limited to, fraud);
    • there has been an error in showing the product as being ‘in stock’ on our website in circumstances where we are ‘out of stock’;
    • we have insufficient stock to meet the requirements of your order; and/or
    • there has been an error on our website in the description, price or other information provided for the product.
  • If we cancel your order, you with be refunded the full amount you have paid to us.  We will refund such amount to the account you used when completing payment for the product.

What are the rules, and my obligations, when I use the website?

  • You agree not to use our website:
    • for any unlawful, fraudulent or improper purpose;
    • in any manner which alters, damages or otherwise impairs, or interferes with any other person‘s use; and/or
    • to introduce any harmful materials (like spyware, viruses or other damaging items).
  • We may, from time to time, issue upgraded versions of our website without notice to you.
  • Our website may be unavailable from time to time due to errors, defects, maintenance or events that may be outside of our control (including viruses and other harmful elements).  We will use all reasonable endeavours to limit such unavailability, errors, defects, maintenance and events.
  • To the maximum extent permitted by law:
    • we do not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission on our website or your use of our website, and you are solely responsible for the actions you take in reliance on the content on our website; and
    • we provide no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of our website.
  • Our website may have links to third party websites.  These websites have not been prepared by us and are not under our control.  Any third party links are only provided for convenience and we are not responsible for the content or availability of any of these links.

Does a personal guarantee apply?

  • If you are a company or the trustee of a trust:
    • the director(s) or trustee(s) signing the contract, in consideration for us agreeing to supply products and grant credit to the company or the trust, also sign the contract in their personal capacity, and jointly and severally personally, unconditionally and irrevocably undertake as principal debtor(s), to pay to us, on demand, all amounts that the company or trust owes us, and to indemnify us against non-payment by the company or trust; and
    • any personal liability of a company director or trustee will not exclude the company or trust from the liabilities and obligations contained in the contract.

What are you also agreeing to?

  • You agree to at all times indemnify, and keep indemnified, us from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by us arising from any claim, demand, suit, action or proceeding by any person against us where such loss or liability arose out of, in connection with, or in respect of your breach of these terms and conditions.
  • All intellectual property in our website is owned by us or our licensors (as applicable) and none of the contents of our website may be used, reproduced, copied or distributed, in any way whatsoever, other than to use our website for your personal use.  You must not copy, reverse engineer, decompile, disassemble, attempt to derive the source code of, modify, create derivative works of, re-post to other applications or websites, change, or otherwise distribute, license, sub-licence or transfer in any form any aspect of our website.
  • We are not liable for delay or failure to perform our obligations, if the cause of the delay or failure is beyond our control.
  • On occasions we may outsource (contract out) part of the work required in producing and/or the delivery of the products.
  • If we fail to enforce any of the terms and conditions contained in the contract it will not be deemed to be a waiver of any of the rights or obligations we have under the contract.
  • If any of these terms and conditions will be invalid, void or illegal or unenforceable, the validity existence, legality and enforceability of the remaining terms and conditions will not be affected, prejudiced or impaired.
  • Some of our products may contain on-board devices (each a “GPS Device”) which enable the products to be connected to the internet and allows us to send commands to and receive certain information from the products, including geolocation data from a global positioning system and service history.  By purchasing any products from us you (a) consent to our use of the GPS Device on such products while in your possession and to us collecting, using and retaining information from the GPS Device, and (b) agree we are the owner of the data generated by the GPS Device, subject to your rights as set out in our Privacy Policy found on our website. 
  • Any contract with you is personal to you and you may not, directly or indirectly (including on a change of control), assign or otherwise transfer your rights or obligations arising therefrom to any other person without our prior written consent (which may be withheld at our complete discretion).
  • These terms and condition are governed by, and will be construed under, the laws of New Zealand and the courts of New Zealand will have exclusive jurisdiction.